Policies & procedures

We regularly review and update our policies and advise that you check back, every few months, for the latest updates.

We’re committed to protecting you and your family’s personal information.

Our Privacy Policy

Safeguarding our young writers and volunteers is our highest priority.

Terms and conditions when using our services, products and this website.

Our Terms & Conditions

We welcome all complaints, comments and suggestions and use them to improve.

Our Complaints Policy

We are committed to promoting equality, tackling discrimination and fostering positive
relationships.

Our Diversity Policy

These Guiding Principles outline our commitment and ambition to diversity and inclusion.

These Guiding Principles outline our commitment and ambition to Environmental Responsibility.