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Part-time, permanent contract
Working hours: 7.5hours, Saturdays (10am – 6pm)
Salary: £13.85 per hour (London Living Wage)
Deadline for applications: midnight, Sunday 13th April 2025
Download Job Pack
We are seeking a Retail Operations Assistant to manage our shop on Saturdays, under the leadership of our Retail Manager.
You will be solely responsible for all shop operations on Saturdays, occasionally supported by volunteers. Therefore, we are seeking applicants who are comfortable and motivated to engage customers and carry out operational tasks when lone working. You will need to be able to drive good sales performance and deliver a positive, fun and successful shopping experience for our customers. You will also work with our Retail Manager to recruit and train our team of volunteer shopkeepers and fulfil online orders. We are seeking someone who can deliver excellent customer service, efficient online fulfilment, product building and re-stocking. You will help to drive sales, monitor performance, and keep the shop looking its most beastly.
You will be the second member of staff on site whilst Ministry of Stories regular weekly programmes with children and young people are running on the other side of our secret door.
This post is subject to an Enhanced DBS check, has a one-month probationary period and may be required to complete First Aid training.
Hoxton Street Monster Supplies (HSMS) is the only shop in the world to cater to the everyday needs of every imaginable kind of monster.
We have been serving London’s monster population (and the occasional human) since 1818. In 2020 we ranked no. 25 in Time Out’s 100 Best Shops in London.
We are a tiny team with big, hairy ambitions. Over the next three years, our plans include growing our sales and footfall, inventing more unique products, expanding our wholesale network, participating in trade shows and managing pop-up shops around London (this is why we need you!).
All this, while maintaining the good humour of our brand, providing fantastical in-store experiences for our customers and helping more young people to unleash their imaginations.
We will value your contributions and welcome your ideas for the shop. We are also keen to support your professional development and can explore opportunities with you.
We have a flexible and welcoming culture and are open to exploring needs and preferences as part of the recruitment process.
Our programmes and shop proudly serves a diverse east London community. We particularly welcome candidates who define themselves as:
To apply for this role, please download the Job Description (pdf) and prepare the below:
When you have everything ready, please email the above to jobs@ministryofstories.org
Deadline for all applications is midnight Sunday 13th April.
We hope to carry out interviews in person at the store on Wednesday 23rd April.
Want to discuss the role before applying? Please feel free to contact shop@ministryofstories.org
